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The camera vendors walked our sites yesterday and began their design plans for the purpose of providing a quote. They were guided by the ‘Wish List’ maps that were provided from previous assessments by Principals and Lead Maintenance. As discussed at our camera stakeholder meeting on 10/25/18, once we receive the quotes, modifications may need to be made to pair down first phase costs.

I have called references provided by the two companies and have received a decent amount of feedback. Both companies appear reputable, however there was more positive feedback in all of our priority areas in favor of World TeleCom. Staff feedback from the site visits also favored World TeleCom and that was across the district. In general World TeleCom asked pointed questions, made professional suggestions, appeared genuine and expressed an interest in our project.

Thank You

Sheryl Towne CTO & Grant Writer, Scott Valley Unified

What more can we say? We have a problem…We make one call….Glenn drops everything….Drives countless miles…Waits in road construction…Arrives wearing a cape….Identifies the problem…Corrects the problem without lame excuses…..Is offered Bar B Que ….Denies the offer stating….’no time, have other customers that need me….’ Drives off into the sunset.

Mike McMaster, Board President, Lewiston Elementary School

I have known Uwe Zambrano for at least 15 years; we originally met through a Business Networking Group. My affiliation with this networking group allowed me to observe Uwe’s integrity and character in his personal and business dealings. I was impressed with his knowledge, and his honesty. Three times thus far I have requested Uwe to present proposals, for telephone, internet, and surveillance equipment. His proposals were detailed, and accurate. We employed him for telephone, internet and networking systems installations. He has completed all aspects of the contractual agreement, the work was finish on time maintaining excellent communication and clarity throughout the projects.

Dr. Patricia Dougherty, CEO/Executive Director, Academy of Personalized Learning

The staff is unbelievable friendly and knowledgeable. Glenn Von Voltinburg has assisted me personally with everything from my silly questions to coming to my aid when our Phone bill turned out to be incorrect. Our Crisis Line was not working as it should and Glenn put in many hours with the Phone Company to try to get it working properly. He even figured out a Band-Aid to make it work until the Phone Company finds a way to repair it.

Beth Brower, Operations Manager/Human Resources, One Safe Place

It has been two months since we got our new phone system and although we are still figuring out the different features, the service and support from World Telecom is exceptional. Whenever I have a question about a feature, I email Glen and he will either email or call me immediately or even show up on-site. The responsiveness from them regarding our system is unsurpassed. World Telecom is a professional and reliable company whose customer service deserves an A+ rating.

Glennda Hiebert, Office Assistant Supervisor, Tehama County Probation Department

At your direction, we had Glenn out earlier this week for some phone system programming. All is well here and I just wanted to thank you personally and your team at World Telecom for your gracious support to YFC Shasta. Less dollars spent on repairs and service calls, the more we can spend for our primary function to this community in the service to the kids of our area. As I am sure you are aware, Shasta County is a beautiful place to live but not always an easy place to grown up with difficulties within the family unit and other socioeconomic challenges facing the youth of today. What a gift and what a blessing you are to us and those we serve. May the Lord continue to bless you, your family and business.

Michael G. Mitchell, Executive Director, Youth For Christ Shasta

Your crew did a perfect job! I had many compliments from our staff on your crew as to their professionalism and courtesy. They worked around the staff and was a great experience. The wiring all looks very good too and I have patched all our users in and every jack works perfect. I cannot thank you enough. Your crew made me look good! I did find some oversights on my part so I will be tying those in the next couple of weeks. Thank you again

Bob

Hi Uwe, First I just want to say that you have the best crew ever. They have all been so helpful with all of us even when we are completely out of our minds (I should speak for myself). It has been such a wonderful experience working with everyone and that includes you. Thanks for your patience with me also. Glenn has gone above and beyond.

Satisfied Customer

Hi Uwe! I hope all is well in your world. I just wanted to send a quick e-mail to you regarding Glenn Van Voltingburg. He is amazing! He exceeds my expectations every time I ask him for help with anything. I appreciate his knowledge and eagerness to please. He never makes me feel like my questions are dumb and he is so thoughtful. He ALWAYS goes out of his way to help me and research things. In this day, it’s often hard to find someone that just wants to help. I think we could all learn a lot from him!

Jenny Melchor, Caffe Pagato

Mrs. Walker said she was very, very pleased with the work that Mike Solly did for them today!! They have always thought our guys were very professional and has done really great work, but Mike got some things working that haven’t been working for over a year and they are just beyond happy, now! She wanted to be sure to let us know, before the weekend, that Mike went above and beyond to make sure things were up and running.

Fortuna Elementary School

Your team has been fantastic to work with and I really appreciate all of the above and beyond that you’ve put into this project. It’s great to work with an efficient partner like you to assure success despite some unknowns and surprises. Thanks!

Scott Putnam, Owner, APEX Technologies in Redding

Glenn was here earlier this week and really exceeded my expectations…and of course your install guys are the greatest. So many times all the “boss” hears is complaints…I feel it’s important to recognize excellent customer service!!

Linda Wolf, Benefits Coordinator, Healthy Solutions Insurance Services

We feel so blessed to have World Telecom Inc. as one of our business partners. I call you our partner instead of a vendor because we feel that you are invested in our success. Business partners are continually thinking of solutions and improvements which enhance daily operations and this is always our experience when we are working with any member of your management or staff. You are not simply a vendor that shows up, fulfills the service call and goes on your way. Our meetings with you are always productive and informative. Over the years World Telecom has provided prompt, reliable and expert service every time! We are proud to call you our partner.

Dawna Hoofard, Controller, Good News Rescue Mission

Your staff here at College of the Redwoods is outstanding. In particular, James Hodson is not only very easy to work with, but is technically superior. He thinks of the big picture and not just the task at hand. I thought you should know what your customers think of your staff

Steven Roper, IT Architect, College of the Redwoods

I just wanted to send you a note of appreciation for the job World Telecom & Surveillance did… Two other technicians had replaced the camera…Still, the problem wasn’t corrected…Thank you for sending a technician our way to finally obtain solution to this ongoing problem.

Kristel Bell, Court Technology Officer–Superior Court of Shasta County

Our positive experience with World Telecom has inspired us to explore expanding our association with them from a Telephone system and speakers to include an expansive presentation system…From the very beginning they have been very diligent in learning about what our needs for the system would be…and provided thorough training that enabled our staff to be comfortable and independent with the use of the telephones.

Jeanne Spurr, Assoc Executive Director–New Directions to Hope

When it comes to the needs of Voice, Data and Surveillance, my school gets our needs meet by World Telecom and Surveillance. Working on our small, limited budget, World Telecom and Surveillance works with us to meet our needs at a price we can afford. As a steward of the public dollar, I have to ask myself what is the best investment for my students. World Telecom and Surveillance is the answer. Their work is professional. The results are outstanding. They stand behind their work. They are always available for consultation.

Mike McMaster Lewiston Elementary School Board President

World Telecom has been the service provider for MD Imaging, Inc., for many years. The customer care we have received is second to none and we have always been impressed with their prompt, efficient, friendly and top rate service. All of the techs at World Telecom know their product inside and out, they go above and beyond to help answer our questions in a very timely manner and we would give them an A+ when it comes to customer service.

MD Imaging, Inc., highly recommends this Company to you!

We wanted to let you know how pleased we were with your telecommunications services at the Adult and Children’s Services’ new location…Relocation of a business communications service area as large as [ours] is always a huge undertaking; however, your amiable staff was very professional and efficient, provided excellent work and was very adaptable to the ever changing moving environment!

Nadine M. Della Bitta Director, and Steve Leal,Admin Service Manager III

Jake Shelby – Thanks for the thorough and timely update. Must say, you have been a pleasure to work with thru this entire project thus far, so thank you for that!

Jason A Johns, PE Project Manager | Swinerton Builders