Client Testimonials

The camera vendors walked our sites yesterday and began their design plans for the purpose of providing a quote. They were guided by the ‘Wish List’ maps that were provided from previous assessments by Principals and Lead Maintenance. As discussed at our camera stakeholder meeting, once we receive the quotes, modifications may need to be made to pair down first phase costs. I have called references provided by the two companies and have received a decent amount of feedback. Both companies appear reputable, however there was more positive feedback in all of our priority areas in favor of World Telecom & Surveillance, Inc. Staff feedback from the site visits also favored the same and that was across the district. In general World Telecom & Surveillance, Inc. asked pointed questions, made professional suggestions, appeared genuine and expressed an interest in our project.

What more can we say? We have a problem, We make one call, World Telecom & Surveillance, Inc. staff drops everything, Drives countless miles…Waits in road construction, Arrives wearing a cape, Identifies the problem, Corrects the problem without lame excuses, Is offered Bar B Que, Denies the offer stating, ’no time, have other customers that need me’ Drives off into the sunset.

I have known the World Telecom & Surveillance, Inc team. for at least 15 years; we originally met through a Business Networking Group. My affiliation with this networking group allowed me to observe the team’s integrity and character in his personal and business dealings. I was impressed with their knowledge, and honesty. Three times thus far I have requested the team to present proposals, for telephone, internet, and surveillance equipment. Their proposals were detailed, and accurate. We employed them for telephone, internet and networking systems installations. The staff completed all aspects of the contractual agreement, the work was finished on time maintaining excellent communication and clarity throughout the projects.

I can’t say enough great things about this agency. – The staff is unbelievably friendly and knowledgeable. The team has assisted me personally with everything from my silly questions to coming to my aid when our Phone bill turned out to be incorrect. Our Crisis Line was not working as it should and the World Telecom & Surveillance, Inc. staff put in many hours to try to get it working properly.

The responsiveness from them regarding our system is unsurpassed. – It has been two months since we got our new phone system and although we are still figuring out the different features, the service and support from World Telecom & Surveillance, Inc. is exceptional. Whenever I have a question about a feature, I email the staff and they will either email or call me immediately or even show up on-site. The responsiveness from them regarding our system is unsurpassed. World Telecom & Surveillance, Inc. is a professional and reliable company whose customer service deserves an A+ rating.

What a gift and what a blessing you are to us and those we serve! – At your direction, we had one of the staff out earlier this week for some phone system programming. All is well here and I just wanted to thank you personally and your team at World Telecom & Surveillance, Inc. for your gracious support to YFC Shasta. Less dollars spent on repairs and service calls, the more we can spend for our primary function to this community in the service to the kids of our area. As I am sure you are aware, Shasta County is a beautiful place to live but not always an easy place to grown up with difficulties within the family unit and other socioeconomic challenges facing the youth of today. What a gift and what a blessing you are to us and those we serve. May the Lord continue to bless you, your family and business.

Your crew did a perfect job! I had many compliments from our staff on your crew as to their professionalism and courtesy. They worked around the staff and was a great experience. The wiring all looks very good too and I have patched all our users in and every jack works perfect. I cannot thank you enough. Your crew made me look good! I did find some oversights on my part so I will be tying those in the next couple of weeks. Thank you again

Hi World Telecom & Surveillance, Inc. team, First I just want to say that you have the best crew ever. They have all been so helpful with all of us even when we are completely out of our minds (I should speak for myself). It has been such a wonderful experience working with everyone and that includes you. Thanks for your patience with me also. The staff have gone above and beyond.

Hi World Telecom & Surveillance, Inc., I hope all is well in your world. I just wanted to send a quick e-mail to you regarding your staff. They are amazing! They exceed my expectations every time I ask them for help with anything. I appreciate their knowledge and eagerness to please. They never make me feel like my questions are dumb and they are so thoughtful. They ALWAYS go out of their way to help me and research things. In this day, it’s often hard to find someone that just wants to help. I think we could all learn a lot from you!

Mrs. Walker said she was very, very pleased with the work that our team did for them today!! They have always thought our guys were very professional and have done really great work, but their staff got some things working that haven’t been working for over a year and they are just beyond happy, now! She wanted to be sure to let us know, before the weekend, that our staff went above and beyond to make sure things were up and running.

Your team has been fantastic to work with and I really appreciate all of the above and beyond that you’ve put into this project. It’s great to work with an efficient partner like you to assure success despite some unknowns and surprises. Thanks!

The World Telecom & Surveillance, Inc. team was here earlier this week and really exceeded my expectations…and of course their install guys are the greatest. So many times all the “boss” hears is complaints…I feel it’s important to recognize excellent customer service!!

We feel so blessed to have World Telecom & Surveillance, Inc. as one of our business partners. I call you our partner instead of a vendor because we feel that you are invested in our success. Business partners are continually thinking of solutions and improvements which enhance daily operations and this is always our experience when we are working with any member of your management or staff. You are not simply a vendor that shows up, fulfills the service call and goes on your way. Our meetings with you are always productive and informative. Over the years World Telecom & Surveillance, Inc. has provided prompt, reliable and expert service every time! We are proud to call you our partner.

Your staff here at College of the Redwoods is outstanding. They are not only very easy to work with, but technically superior. They think of the big picture and not just the task at hand. I thought you should know what your customers think of your staff

I just wanted to send you a note of appreciation for the job World Telecom & Surveillance, Inc. did. Two other technicians had replaced the camera, still, the problem wasn’t corrected. Thank you for sending a technician our way to finally obtain a solution to this ongoing problem.

Our positive experience with World Telecom & Surveillance, Inc. has inspired us to explore expanding our association with them from a Telephone system and speakers to include an expansive presentation system. From the very beginning they have been very diligent in learning about what our needs for the system would be and provided thorough training that enabled our staff to be comfortable and independent with the use of the telephones.

When it comes to the needs of Voice, Data and Surveillance, my school gets our needs meet by World Telecom & Surveillance, Inc. Working on our small, limited budget, the team works with us to meet our needs at a price we can afford. As a steward of the public dollar, I have to ask myself what is the best investment for my students. World Telecom & Surveillance, Inc. is the answer. Their work is professional. The results are outstanding. They stand behind their work. They are always available for consultation.

World Telecom & Surveillance, Inc. has been the service provider for MD Imaging, Inc., for many years. The customer care we have received is second to none and we have always been impressed with their prompt, efficient, friendly and top rate service. All of the techs at World Telecom & Surveillance, Inc. know their product inside and out, they go above and beyond to help answer our questions in a very timely manner and we would give them an A+ when it comes to customer service.

We wanted to let you know how pleased we were with your telecommunications services at the Adult and Children’s Services’ new location. Relocation of a business communications service area as large as [ours] is always a huge undertaking; however, your amiable staff was very professional and efficient, provided excellent work and was very adaptable to the ever changing moving environment!

World Telecom & Surveillance, Inc. – Thanks for the thorough and timely update. Must say, you have been a pleasure to work with through this entire project thus far, so thank you for that!